Client zone

FAQ


  1. Accounts and permissions
    1. I don`t have an account. What should I do?
    2. Where can I change my password?
    3. Is it possible to have multiple accounts for one client?
    4. Is it possible to restrict access to invoices for some accounts?
    5. Is it possible to restrict access to other information?
  2. Services usage information
    1. Where can I find VoIP call list?
    2. Where can I find my serverhousing traffic data?



  1. Accounts and permissions
    1. I don`t have an account. What should I do?
    2. You can request your account using request account wizard. You will need your contract number and email address.

    3. Where can I change the password?
    4. You can change your password by clicking on your user name in left upper corner. There you will find a Change password link.

    5. Is it possible to have multiple accounts for one client?
    6. Yes! You can have one account per person we register in our database. Each person has it`s own login and password. You can manage these accounts using profile dialog.

    7. Is it possible to restrict access to invoices for some accounts?
    8. Yes! You can deny access to invoices using profile dialog after you log-in. Click Edit account and set appropriate permissions.

    9. Is it possible to restrict access to other information?
    10. Yes! You can deny access to various information using profile dialog after you log-in. Click Edit account and set appropriate permissions. For now, you can deny access to invoices and deny access to VoIP call list.

  2. Services usage information
    1. Where can I find VoIP call list?
    2. In the menu, choose Contracts and select your VoIP contract. In the top part you should see a View call list link.

    3. Where can I find my serverhousing traffic data?
    4. In the menu, choose Contracts and select your serverhousing contract. You can see your total traffic statistics lower on the page. In the top part you should also see a View traffic statistics by IP address link.